Tours Additional Information
Payment
20% deposit required with booking a tour to secure your position. Balance is required no later than 30 days out from the tour start date, in New Zealand dollars, preferably via eletronic bank transfer. Alternatively, all major international credit cards are accepted. Deposit non refundable if cancellation is within 30 days of tour commencing.
Not included in tours
Airfares to and from New Zealand, airport taxes, personal expenses, sightseeing activities, snacks and most lunches, excess baggage charges, personal insurance, any items not mentioned as being included in the tour.
Free airport transfers
When you arrive at your destination airport in Auckland or Christchurch, take a shuttle bus from outside the international arrivals terminal, paid for by us. Or if you would like your New Zealand holiday to start in style, we can organise a Limousines to pick you up. Book a Limousine here.
Extra Motorcycle Rental
We are happy to provide motorcycles before the start of a tour or at the end of a tour, please let us know how many days are required when booking.
Special arrangements
We can arrange vegetarian meals, a smoking room (if there are two smokers), intercoms, backrests, wet weather clothing, gloves, helmets, boots, fax and E-mail service, mobile telephones, plus many other things, please let us know in advance so we can make the necessary bookings. There may be a charge for some of the above.
Accommodation
We have selected only the very best accommodation for our tours. All tours are based on sharing a twin or double room, customers travelling by themselves will be paired up with the most suitable person. If numbers do not match, we reserve the right to place the tour guide in the room with the last person who booked the tour.
Single Rooms
Single room is an additional charge for tour members who prefer their own space.
Tour Guides and Support Van (on Fully Guided Tours only)
Our tour guides have been very carefully chosen and trained to meet our high standard and professional service, and are always available to help with anything you may need during the tour, tour members are free to travel with the guide or travel at their own pace. Depending on the number of people on the tour there will be either one or two tour guides, if there are two tour guides one will travel in the support van and the other on a motorcycle. Tour member luggage will be carried in the support van. Luggage should be limited to two suitcases per person.